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Website Information & Accuracy
The specifications on this website are for information
purposes, are subject to change and are not binding.
We try very hard to make sure the product descriptions,
specifications, and pictures are accurate. Unfortunately,
errors do happen, whether human error or computer upload.
We cannot be held responsible for these discrepancies,
and we do try and correct as soon as possible. In addition
we are constantly improving and making changes to our
products and reserve the right to make changes without
prior notice and without incurring any obligation to
install or modify these changes on previously delivered
units.
We are expanding our product line continuously, so
there are always more products being added to the site.
We try and keep it as up to date as possible, but there
will be a lag time for new product to be developed,
stocked and then added to the site once it is available
for distribution to our dealers.
Pioneer Supply International
Contact address and phone number
Pioneer Supply International
Sales & Service
4026 Fairview Industrial Drive, SE
Salem, OR 97302
Ph. 503-361-6194
Fax. 503-588-8225
sales@pioneersi.com
Privacy
Pioneer Supply appreciates and values your trust and is committed
to protecting the security and privacy of any information you have
provided to us. This includes business names, addresses, phone
numbers, e-mail addresses, and other information. At Pioneer Supply
International, you have our pledge that we do not sell, rent, or
otherwise release any company or personal information to anyone.
The information that you have allowed us to use is for the purpose
of our own internal use and is intended to help us serve you better.
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate physical,
electronic and managerial procedures to safeguard and secure the
information we collect online.
To be removed from our mailing list, please e-mail or write to us at this address.
Pioneer Supply International
P.O. Box 12308
Salem, Oregon
97302, United States
sales@pioneersi.com
Warranty
Pioneer Supply International, Inc.
Limited Warranty
Pioneer Supply International warrants to Buyer that its machinery is free from defects in workmanship and material for a period of two years from the original purchase date and that its hand tools and accessories are free from defects in workmanship and material for a period of ninety days from the original purchase date. Pioneer Supply’s machinery, hand tools and accessories are collectively referred to as “Product” or “Products”. Buyer of the Product assumes all liability and risk resulting from use of the Product and Pioneer Supply does not warrant or represent that the Product complies with the laws or statutes of any state. This warranty only covers the initial Buyer and the Product is not warranted against normal wear, misuse or abuse resulting from improper use, accidents, negligence, repairs, alterations or lack of maintenance. This Limited Warranty is void if the Product is changed from its original state in any way. This is Buyer’s sole and exclusive warranty. Pioneer Supply’s liability is limited to and is not to exceed the purchase price of the Product.
PIONEER SUPPLY DISCLAIMS AND MAKES NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PIONEER SUPPLY SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR INCIDENTAL, CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE PRODUCT. THE FOREGOING WARRANTIES AND REMEDIES FOR THEIR BREACH ARE PIONEER SUPPLY’S SOLE AND EXCLUSIVE WARRANTY OBLIGATIONS, BOTH EXPRESS AND IMPLIED, WITH RESPECT TO ITS SALE OF ITS GOODS.
Pioneer Supply’s breach of its warranty obligations under any sale of Products shall not provide a basis for termination or rescission of the agreement of sale. Buyer agrees that the State of Oregon, County of Marion, is the exclusive venue for any claim or legal action brought against Pioneer Supply arising from purchase of Products. Some states do not allow limitations on how long the implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.
Pricing
For information on pricing, please contact our Head
Office at the address and contact information above.
Shipping
All orders are shipped FOB Salem, Oregon. Shipping charges
depend on the weight, distance and type of transportation
required.
International Orders
All international orders are shipped FOB Salem, Oregon
via an international freight broker. Shipping charges
depend on the weight, distance and type of transportation
required. Duties and any cross border charges are the
responsibility of the purchaser.
Backorders
Products are being shipped and received continuously,
but there may be times when products are backordered.
We try and keep these outages to a minimum, but they
do happen due to shipping delays or unexpected bulk
orders. Please contact us with any concerns regarding
backorders.
Returns, Service & Repairs
If you need to return a product under warranty or for inspection or repair call our service center to obtain a Returned Goods Authorization number (RGA). Our customer service representatives will direct you where to ship the product. Shipping must be pre-paid to its destination.
Pioneer Supply International, Inc. or its Authorized Service Centers will not accept C.O.D. returns or returns without an RGA number.
Pioneer Supply International, Inc. will issue credit, repair or replace at its expense and at its discretion the product under warranty if the product is determined defective under the warranty provisions, provided the original owner returns the product freight prepaid with a copy of the original invoice to an Authorized Pioneer Supply Service Center designated by us and obtains an RGA number. If it has been determined that the product is free from defects or that the damage has occurred because of causes not covered under our warranty, the product will either be returned or destroyed, based upon your direction. If you choose to have the product returned, you are responsible for all return shipping and handling costs.
Service and Repair
If a Pioneer product needs parts, repair or warranty service, please contact us so we can direct you to the nearest Authorized Service Center to assist you. It may be necessary to ship the item to be serviced.
Technical questions & detailed product information
For further product information and technical questions, please contact us at:
Pioneer Supply International
P.O. Box 12308
Salem, Oregon
97302, United States
sales@pioneersi.com
Quality of Pioneer Supply International
brand name machinery (Pioneer & Force)
In many cases our machines are built by the same manufacturers
the name brand companies use. There is a wide range
of machinery made in China. While many machines may
look alike, some offer better quality than others do.
With over 100 different manufacturers in China, you
need a distributor who knows how to pick the right ones.
Pioneer Supply International has over 60 years of experience
importing wood and metalworking machinery. We either
co-design or spec our machines with the manufacturers
to ensure the quality always meets our high standards.
We have full time staff overseas and constantly travel to the
factories to ensure that our standards are being met.
Technical questions & detailed
product information
For further product information and technical questions,
please contact us at:
Pioneer Supply International
Sales & Service
4026 Fairview Industrial Drive, SE
Salem, OR 97302
Ph. 503-361-6194
Fax. 503-588-8225
sales@pioneersi.com
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